Our values
Not only good residual values count for us. It is above all the following values that guide our actions and thinking every day. It is this common conviction that makes us successful and brings us ever closer to our common goals.
For us, growth means strengthening and further expanding our company and the associated business activities and relationships with the support of our partner Copart. In the process, we would like to retain our family character and never forget our roots as an original medium-sized company. With the strength of our team we can ensure the long-term success of our company.
The opinion of our customers and employees is important to us. We listen actively and see feedback as an opportunity for improvement and progress. In everything we do, open and honest communication is a matter of course.
We work closely with our customers every day. We always look for a mutually satisfactory solution to every problem. This is only possible with a team in which everyone supports everyone and we pursue our goals together. We win and lose together.
We treat each of our customers and employees fairly and on an equal footing. Mutual appreciation is always in the foreground. We know that customer relationships are valuable and must be maintained. Our employees play an important role in this.
As a strong and reliable business partner, our responsibility is to offer each of our customers an individually tailored service and to ensure simple intuitive operability of the exchange. As a social employer, the health of our employees is important to us. For this reason, we support a health-conscious way of life in the workplace and take leisure time into account as an important balance to daily working hours.
Together we want to break new ground. This also means that we are constantly working on optimising our services and processes. Further development and improvement are indispensable for long-term success. We welcome employees who contribute new ideas and help to shape them.
It is important to us to make decisions, processes, and information flows comprehensible and transparent for all our employees and to communicate openly. We also behave in the same way towards our customers and partners in order to always be a reliable business partner. Because of our discretion and the trusting handling of sensitive data, we are particularly qualified for this.
We are an internationally active company. With our multilingual service team, we strive to do justice to this fact and enable every customer to freely communicate with us. We are proud of this multicultural team because diversity is positive and takes us further.
We focus on the needs of our customers. Our actions are based on a high quality standard, which we meet every day anew. Goals and processes are clearly defined so that our employees can orient themselves accordingly.
We know our customers and our employees. Through direct contact and personal contact partners, we establish a close basis of trust with our customers in order to ensure a long-term and successful cooperation. Despite our affiliation with the Group, our relationship with one another is shaped by our family character. Short decision paths, individual support, and open doors characterise our daily work.